STAKEHOLDER ENGAGEMENT NAVIGATOR | Dissemination, Implementation, Communication, and Engagement
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Liberating Structures' 25/10 Crowd-sourcing

25/10 Crowd Sourcing rapidly generates and sorts through a large group's most actionable ideas

far fa-dollar-sign fa-sm Budget (e.g. personnel, space, equipment) Low Medium High far fa-user-clock Time per interaction I expect to engage stakeholders for... An hour or less Half a day A full day far fa-calendar-check Number of interactions I expect to interact with stakeholders... 1-2 times Appx. 5 times 10+ times Engagement Purposes far fa-scrubber Identify and explore new perspectives or understanding far fa-scrubber Identify which topics are most important to stakeholders far fa-scrubber Develop research questions relevant to stakeholders far fa-scrubber Select outcomes and measures that matter to stakeholders far fa-scrubber Design strategies for translating research into practice far fa-clock Time Frame

30 minutes

fal fa-tasks-alt Workload LIGHT MEDIUM HEAVY
Appropriate Applications More useful for: far fa-scrubber Eliciting opinions and views from people far fa-scrubber Engaging a diversity of stakeholders far fa-scrubber Encouraging participation from everyone far fa-scrubber Prioritizing ideas far fa-scrubber Identifying next steps far fa-scrubber Engaging large groups far fa-scrubber Gathering anonymous responses far fa-scrubber Quick, inexpensive engagement Less useful for: far fa-scrubber Engaging very small groups (2-3) Key Characteristics Resources Needed fas fa-paperclipMaterials and Resources far fa-scrubber Open space without chairs or tables to allow participants to stand and mingle far fa-scrubber Index cards (one for each participant) fas fa-usersPersonnel far fa-scrubber Facilitator How To Explain the process: Each participant will write a bold idea and first step on an index card. Then people will mill around and pass cards from person to person without reading any of the cards. This is called "Mill and Pass". When the bell rings, the passing stops and everyone will pair up to exchange the thoughts on the cards in their hands. Participants will then individually rate the idea/step on their card with a score of 1 to 5, with 5 being the highest score, and write this score on the back of the card. This is called "Read and Score". When the bell rings, cards are passed around a second time ("Mill and Pass") until the bell rings and the "Read and Score" cycle repeats. This is done for a total of five scoring rounds. At the end of cycle five, participants add the five scores on the back of the last card they are holding. Finally, the ideas with the top ten scores are identified and shared with the whole group. (3 min) Demonstrate one exchange-and-scoring interaction using a sample index card to clarify what is expected during the milling, namely no reading of the cards, only passing the cards from person to person so that each person has one and only one card in hand. (2 min) Pass out an index card to each participant. Invite each participant to write a big idea and first step on his or her card. (5 min) Conduct five 3-minute exchange-and-scoring rounds with time for milling in between. (15 min) Ask participants to add the 5 scores on the back of the card they are holding. Find the best-scoring ideas with the whole group by conducting a countdown. Ask, “Who has a 25?” Invite each participant, if any, holding a card scored 25 to read out the idea and action step. Continue with “Who has a 24?” “Who has a 23?”…. Stop when the top ten ideas have been identified and shared. (5 min) Adapted from Tips This engagement tool tends to get noisy fast. In order to quickly regain control at the end of a round, use an auditory cue like a horn, or a visual cue like raising a hand. Put the highest scoring cards on a wall that is visible throughout the workshop or training. Don't discard ideas that ranked lower. They can still offer valuable input for future sessions, or when the high-ranked ideas have been implemented. Examples References / Other Resources

The Stakeholder Engagement Navigator is a service of the Data Science to Patient Value Initiative at the
University of Colorado Anschutz Medical Campus

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