STAKEHOLDER ENGAGEMENT NAVIGATOR

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Citizen Juries

Citizen juries are a deliberation method used to elicit views from a "jury" made up of a representative sample of citizens on a particular issue. This method aims to promote decision-making based on process of careful consideration, debate, and respect for different viewpoints.

far fa-dollar-sign fa-sm Budget (e.g. personnel, space, equipment) Low Medium High far fa-user-clock Time per interaction I expect to engage stakeholders for... An hour or less Half a day A full day far fa-calendar-check Number of interactions I expect to interact with stakeholders... 1-2 times Appx. 5 times 10+ times Engagement Purposes far fa-scrubber Identify and explore new perspectives or understanding far fa-scrubber Identify which topics are most important to stakeholders far fa-scrubber Develop research questions relevant to stakeholders far fa-scrubber Expand and diversify stakeholder outreach far fa-scrubber Investigate best ways to successfully implement a study, based on stakeholder insights far fa-scrubber Describe findings in a way stakeholders can understand and use far fa-clock Time Frame

2-6 days for event; months for planning

fal fa-tasks-alt Workload LIGHT MEDIUM HEAVY
Appropriate Applications More useful for: far fa-scrubber Actively engaging and eliciting views from the public far fa-scrubber Bringing together a diverse set of citizens far fa-scrubber Bridging the gap between "top down" and "bottom up" involvement far fa-scrubber Allowing discussion to reach natural conclusion far fa-scrubber Giving all participants opportunity to participate and including minority views in final outcome far fa-scrubber Incorporating an educational component to the engagement, providing citizens with an opportunity to develop a deep understanding of the issue far fa-scrubber Allowing space for findings to contain disagreement and uncertainty far fa-scrubber Brokering a conflict or providing a transparent and non-aligned viewpoint far fa-scrubber Improving representation in participative processes by engaging a cross-section of the community in the jury far fa-scrubber Providing a transparent participatory process which can be seen to be independent and credible Less useful for: far fa-scrubber Low-budget projects far fa-scrubber Projects with a short time frame far fa-scrubber Expecting findings to be generalizable to the larger population Key Characteristics Resources Needed fas fa-money-bill-waveMoney far fa-scrubber Compensation for jurors for travel and time commitment far fa-scrubber Compensation for expert witnesses, independent moderators/facilitators, and other staff fas fa-paperclipMaterials and Resources far fa-scrubber Venue with seating and large enough to allow for an audience far fa-scrubber Presentation materials (laptop, PowerPoint, projector and projector screen, flipcharts, tape, markers) far fa-scrubber Projector far fa-scrubber Sound system and microphone(s) far fa-scrubber Information notebooks for jurors far fa-scrubber Video equipment (if event will be televised) fas fa-usersPersonnel far fa-scrubber Expert witnesses far fa-scrubber Independent moderators/facilitators far fa-scrubber Staff to select, brief, and manage jurors far fa-scrubber Jurors (12-24) selected randomly from a stratified participant pool far fa-scrubber Press and communications staff to advertise proceedings far fa-scrubber Videographers, if event will be televised far fa-scrubber Interpreters, if necessary How To Determine a question important to the issue being considered or develop a series of options for the jury to consider. Select a jury of approximately 12-24 people by stratifying a randomly selected participant pool so the jury resembles its community in terms of characteristics such as age, education, geographic location of their residence, race, and political affiliation. Hire a facilitator, put together briefing or background papers, and contact “experts” to provide testimony regarding the different options. Brief jurors on the rules of the proceedings. Provide expert witnesses to brief the jury, be cross-examined by the jury, and spend time discussing the issue with the jury. Engage independent moderator(s) to assist the process of deliberation. Solicit daily evaluations from jurors to ensure that that they perceive the staff as fair and impartial. Allow jurors two to six days to develop a recommendation. At the agreed time, arrange a presentation from the panel and/or collect the jury’s report, which should outline its recommendations. Publish the jury report and recommendations. If the recommendations of the citizen jury are not accepted, a detailed rationale is essential. Considerations (Potential Pitfalls) A fair and transparent process for selecting jurors is particularly important; jury members must be representative of the community in consideration, and must be perceived as such by the broader community. Make sure to include parts of the community that may have been previously excluded. Everyone involved needs to be clear about the results and how they will be used. The sponsor must follow recommendations or explain why not. To go against the jury’s recommendations could have significant ramifications for the credibility of the sponsor and on future engagement efforts in the community. Examples https://jefferson-center.org/video-library/ References / Other Resources https://www.epa.gov/international-cooperation/public-participation-guide-citizen-juries https://jefferson-center.org/about-us/how-we-work/components-of-a-citizens-jury/ https://www.ncbi.nlm.nih.gov/books/NBK62556/ http://www.mspguide.org/tool/citizen-jury

The Stakeholder Engagement Navigator is a service of the Data Science to Patient Value Initiative at the
University of Colorado Anschutz Medical Campus

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